Business Liabilities Insurance

Every business, large or small, faces exposure to claims from customers, visitors, suppliers, or even the public. A simple slip on your premises, a malfunctioning product may lead to costly legal action. 

Business Liability Insurance covers legal fees, settlements, and compensation payments that arise from such incidents, keeping your operations secure and your reputation intact.

Who Needs Business Liability Insurance?

Liability Insurance, in various different formats, is essential for any company or individual that interacts with the public, customers or clients:

All Business owners, Manufacturers, Contractors (interior designers, …

plumbers, carpenters etc), personal trainers or coaches, teachers, anyone organising an event or exhibition etc.

A small incident can lead to a serious claim, and legal expenses alone can be financially damaging.

It’s especially important for businesses with physical premises (offices, shops, restaurants, clinics, warehouses), any business that provides services on site, and any company selling products.

If you operate in Hong Kong’s fast-paced commercial environment, skipping liability risk is not optional — ensure you are fully covered.

Possible Pitfalls We Help You Avoid

We are careful, nothing will happen” – In reality, many claims come from accidents that are nobody’s fault — a slip-and-fall, damaged property, or an injury can trigger legal action and compensation demands many years later.

Geographic Limitations – Many policies limit the area of cover and cover is not provided outside Hong Kong.  If you are a global company, you need liability cover outside Hong Kong.

Contractual Exclusions – Your landlord or client contract requires specific liability wording — and the policy doesn’t meet those obligations.

Product-related Claims – Manufacturers and retailers face liability claims if a product they manufacture causes bodily injury, death or property damage.

We also see businesses underestimating the size of claim payments.  Liability limits can be exhausted very quickly once the legal defence, medical costs, and settlement amounts are included — especially for bodily injury cases. We advise on realistic limits to ensure your policy responds where it matters most.

Why Work With Expat Insurance?

Business Liability policies vary widely between insurers — not just in price, but definitions, exclusions, extensions, and claim handling quality. Those details decide whether your claim is paid smoothly or disputed.

At Expat Insurance, we consider your operations, contracts, premises risks, and industry exposure, then compare multiple insurers, explain the wording clearly, and negotiate stronger terms.  Including broader liability definitions and better indemnity limits where possible. When claims happen, we also support the process so you’re not left handling it alone.

Which Liability policy do you need?

There are various Liability Insurances to cover your business:

Public Liability – Covers accidental bodily injury, death or property damage to a third party 

Commercial General Liability (CGL) – Any business in the service

 

industry is protected from financial loss due to liability claims for bodily injury, property damage, advertising injury etc.

Product Liability – Protects against bodily injury, death or property damage claim payments from any malfunctioning product, designed or sold.  The cost of recalling all sold products etc is also covered. 

Contractor All Risks Liability (CAR) – A contractor providing a service, fixing, maintaining or constructing should be covered for property damage or third-party bodily injury claims.

 Event Liability – Organising an event requires Liability ensuring no-one is injured.  e.g. an event, exhibition, any gathering etc.

 Tenant Liability – Protection if you rent or lease office or shop space.

Done properly, Business Liability Insurance becomes your financial safety net — protecting your business reputation, cash flow, and long-term stability when unexpected incidents occur.

Let's Get Your Insurance Done Right

Choosing the right business liability insurance can be complex. Different insurers define liability limits and exclusions differently, and those details matter most when it’s time to make a claim. That’s why our experts walk you through every step.

We start with a detailed risk review.

We discuss your business activities, facilities and interactions to find liability exposures.

We compare and clarify policies.

We provide side-by-side comparisons from multiple insurers to find better value and coverage.

We negotiate stronger protection.

We can arrange higher indemnity limits, broader definitions, and lower deductibles where possible.

We stay with you long-term.

We assist with renewals, claims handling, and ongoing advice as your business grows.

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Fill in your details, we’ll be in touch to answer your questions. No hard sell. Just the friendly help you need. We’ll get back to you to you within 24 hours. Or on  the next business day if it’s now after hours.















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    Our Simple Process

    Talk to us about your needs

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    Why Our Clients Are Satisfied

    Our service consistently exceeds expectations. But don’t just take our word for it—here’s what our customers have to say!

    Real Stories That Show the Difference

    An airline executive broke his ankle and faced a HKD 270,000 hospital bill. His company scheme only covered half. A broker-arranged plan filled the gap, saving him HKD 120,000.

    A young expat couple secured comprehensive cover before starting a family. When faced with complications, their policy saved them from six-figure maternity costs.

    An American professional developed cancer just months after taking out coverage. Because he had comprehensive, worldwide cover, he was able to choose treatment both in the US and Hong Kong.

    In Hong Kong, these scenarios happen regularly, as a sudden illness or accident can quickly strain finances. The difference between safety and vulnerability is having the right coverage.

    Protect What Matters With Confidence

    Don’t wait until an emergency strikes to realise your coverage isn’t enough. With expert guidance from Expat Insurance, you can be certain that your health, home, and future are fully protected.

    Make a Claim Here

    Call us on +852 3563 9771
    MON-FRI 9am – 7pm | SAT 10am-2pm

    Or if it’s after hours, please fill in your details, we’ll be in touch during office hours to help with your claim.















      How Can We Help You?

      Fill in your details, we’ll be in touch to answer your questions. No hard sell. Just the friendly help you need.